What are the delivery times?
Delivery takes 2 to 7 business days depending on product availability and destination. You’ll receive a shipping confirmation email.
How much are the shipping fees?
Fees are calculated automatically at checkout based on weight and destination. Free shipping is available during certain promotions.
Can I track my order?
Yes. Once shipped, you’ll receive a tracking number via email or SMS to follow your parcel online.
What if my order doesn’t arrive?
If delivery exceeds 10 business days, contact us at contact@weariny.com to investigate.
What payment methods are accepted?
Weariny accepts credit cards, cash on delivery, and secure e-wallets.
Is online payment secure?
Absolutely. Payments are processed through PCI-DSS certified gateways and encrypted via SSL.
Can I pay on delivery?
Yes, cash-on-delivery is available for orders within Tunisia.
What should I do if my payment fails?
Check your card details or contact your bank. You can also try a different payment method.
How do I place an order?
Select your items, add them to the cart, confirm your order, and follow the payment steps. You’ll receive a confirmation email.
Can I cancel my order?
Yes, if it hasn’t been shipped yet. Contact us as soon as possible via contact@weariny.com.
How do I return an item?
You have 7 days after delivery to return unused items in their original packaging. Refunds or exchanges are processed within 10 days.
Which items cannot be returned?
Underwear, swimwear, personalized or discounted items cannot be returned for hygiene reasons.